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Seneo Wireless Charger, [Qi-Certified] 10W Fast Wireless Charging Pad for Samsung Galaxy S8 / S8+ / S9 / S9+ / Note 8 / Note 9 / S7 Edge / S7

FAQ:
1. Why is my phone not charging when placed on the charging pad
First, Make sure that your device is compatible with wireless charging function. iPhone and other can't QI-CHARGING devices requires an extra Qi Receiver (Not Included), while iPhone 8/ 8 Plus/ X don't need Qi Receiver, can be charged directly.
Second, please make sure the phone is aligned with the center of the charging pad. Please remove phone cases thicker than 5mm. If you have any question about compatibility or alignment, please let us know so we can help you.

2. Why is the charging speed slow
First, please make sure that the phone is properly aligned with the center of the charging pad. If your phone supports fast charging, it requires a QC 2.0 or QC 3.0 AC adapter (not included) for fast charge mode. Reducing the phone's background applications may improve the charging speed.

Friendly Reminder
We recommend using a QC (5V/2A) power adapter. When using a standard Apple power adapter (5V/1A) or a computer USB port to power the wireless charger, it is possible the power will be insufficient to charge your phone properly.
This wireless charger is not compatible with the iPhone6/ 6s/ 7 or the Apple Watch.

Universal Compatibility

7.5W fast charging:
Using QC2.0/QC3.0 adapter(9V, 1.67A) is ONLY for -iPhone X/iPhone 8/ iPhone 8 plus

10W fast charging:
Using QC2.0/QC3.0 adapter(9V

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